These training courses and modules are for staff and clinicians working in the mental health sector

Available courses

Mentoring Lived Experience Workers: Beyond Supervision

Liz Asser and Emily return to explore going beyond supervision in the lived experience (LE) workforce. Supervision is accepted as a means of supporting and building capacity for reflective practice and continuous improvement. LE Expertise is needed at all levels of an organisation. With expectations clearly articulated in policy and funding documents, LE expertise is needed at all levels of an organisation.  So how do we support AND mentor LE Workforce members to become leaders, representatives, and informed contributors at the executive and strategic governance levels? What does LE Governance look like and how do we maintain commitment to the values of what it means to be Peer? Join Liz Asser and Emily Unity to explore the above concepts. Liz Asser's experience in project manag…

Translating Policy into Action

Lived Experience Frameworks are being created by many organisations as a way of implementing the National Mental Health Commission Lived Experience Workforce Guidelines.How can stakeholders participate in this process and ensure that their voice is heard, and reflected in the actions of the organisation?Join Liz Asser and Emily Unity as they explore these concepts in more detail.Liz Asser's experience in project management and support, and in suicide prevention and mental health service delivery are core to current roles where lived experience expertise are sought to guide design and engage stakeholders.Liz's recent work mentoring Peer Workers to deliver Lived Experience Practice in Community and Public Health settings has led to the establishment of Reflective Practice Mentoring with Pee…

Supporting Peer Workers in your Organisation

Ideally, before employing people who work from their Lived/Living Experience, an organisation has a clear understanding of what Peer Work is and how they can best support employees in these roles.Organisational readiness is a term we give to the foundational preparation of an organisation to recruit, onboard, support and sustain the employment of a Peer Worker. Of course, this may provide a sound basis for ongoing employment, but to be certain of tailoring supports to suit an individual, the conversation is live and ongoing.This webinar will examine some of the proven methods which ensure workforce safety and a sense of job satisfaction.Presented by: Liz Asser, Lived Experience Practitioner, Peer Mentor and Trainer of Mental Health Support Workers Liz is a Lived and Living Experience…

Intersectionality: How to work with the intersection of mental health, culture, religion, and LGBTIQ…

The webinar explores the topic of intersectionality and how it relates to mental health and multicultural and multifaith LGBTQIA+ communities. Participants will be guided to understand intersectionality and its origin, and the mental health impact of experiencing intersecting marginalities on multicultural and multifaith LGBTQIA+ communities.  The webinar uses both personal narratives and case studies to highlight some practical ways for clinicians/practitioners to incorporate an intersectional lens when working with diverse communities.  Hosted by Lived Experience Australia Presented by Budi Sudarto Budi Sudarto (they/he) is the Director of Ananda Training & Consultancy, a boutique agency specialising in intersectionality, inclusion, and justice. Budi came to Australia in 1…

How neuro-diversity can teach trauma informed skills

This Webinar begins with some of the challenges within knowing if we are using ‘trauma informed’ practices and how subjective the experience of ‘trauma’ can be for many people and using a one size fits all approach can be problematic. We briefly touch on the similarities in processing and responses between people who have autism and those who have experienced complex trauma and life changing events. We will also touch on the ‘undiagnosed’ population within mental health services. We will then move on to explore together what are some of the most effective approaches we know, for working with people who have autism. It will then be argued that these easy to understand and apply approaches is actually the ‘gold star’ of trauma informed relationships and approaches. A few min…

Why do we need our services to become 'multilingual' in their frameworks of understanding?

This webinar explores some of the diverse frameworks which people hold and use to explain and live within internal experiences. We will touch on some common reactions when service providers attempt to use a DSM framework to explain their experiences and how this ‘language gap’ can be counter-productive in developing therapeutic relationships and promoting personal recovery. We then delve into some of the common concerns around using the individual’s preferred framework when discussing their experiences/symptoms. From there, we will examine some of the challenges in promoting personal recovery using biomedical approaches (language), if this is not the person’s framework of reference. Finally we will explore some LE stories of personal recovery and how this occurs within the person#8230;

Organisational Readiness for the Carer Lived Experience Workforce

Research shows that a fundamental element for successful establishment of lived experience roles is organisation commitment and action to create an environment where lived experience roles are fully understood, genuinely valued and authorised to operate in line with consumer and family/carer values. This webinar will explore a range of organisational activities that welcome and embed the lived experience workforce including recruitment processes, role descriptions and policies. Discipline specific supervision and training are also required to ensure that the organisation is ready to employ any consumer and family carer role. This includes training for management and other disciplines which can uncover some of the complexities unique to working as a person with lived experience within the …

Intersection of culture and mental health








This webinar presented by Emily Unity explores how the intersection of culture and mental health is often overlooked, how can we be more sensitive to people with a mental illness from diverse cultural backgrounds. 


Emily Unity is a mental health professional and peer worker. They are also a queer, culturally diverse, and neurodiverse young person. Emily is the founder of Multicultural Minds, a platform to raise awareness of multicultural mental health. They have lived experiences of mental health, disability, homelessness, suicide, and being a carer from a refugee/migrant background. They were recently the Mental Health Advocate of the Year, Youth of the Year, and Young Non-Binary Person of the Year.



Trauma Informed Engagement of Lived Experience Representatives






With Healthscope, The Sydney Clinic and Lived Experience Australia

This webinar will explore strategies for engaging your consumer representatives, developing programs and governance considerations. 

We will share strategies to build into your existing programs or for developing a new program using a consistent and supportive framework for staff, consumers and carers with a trauma informed approach.


Incorporating Lived Experience Webinars




This webinar series supports staff, practitioners and hospitals to understand the benefits of, and develop strong consumer and carer inclusion, according to Standard 2. They are also offer great tips for other mental health organisations on how to engage with consumers and carers in service development, delivery and evaluation.


Best Practice in Consumer and Carer Inclusion





















0.5 RANZCP CPD points per module or 2.5 CPD points for all 5 modules (Activity code: ED000031) and 5.0 ACMHN CPE points.

These training modules aim to inform and support health professionals, providing practical guidance on how to involve consumers and carers in a meaningful ways into patient centred care models. 

Consumers and Carers are in the unique position of being able to provide valuable information and insight through their lived experience. 







Carer Partnership Standards


These six modules explore each of the partnership standards within the Practical Guide for Working with Carers of People with a Mental Illness. 

Recovery-oriented practice and service delivery recognises the unique role of
personal and family relationships in promoting wellbeing, providing care, and
fostering recovery across the life span, and recognises the needs of families and
support givers themselves. These modules and guide provide an overview of key strategies to support engagement with carers.